BlkNoir team is available to answer your queries. Please feel free to send us an e-mail if your questions and concerns are not answered through our most asked questions section. We make sure to respond to our customers within 24 hours.
When will the BlackPods 2 dispatch?
*pre-order now to receive your pods within 1-2 weeks*
We will start processing your order within 3-7 business days after placing the order. Once your order is processed, you will receive an email with complete tracking details.
How long will it take to receive my order?
After you have received your tracking information, it takes approximately on average 3-4 business days for it get to you depending on your location.
Once you receive the tracking details, it will take approximately 3-4 business days to receive your order, depending on your locality.
USA: 3-5 Days
International: 7-11 Days (subject to customs)
What happens if I do not get the package?
Our primary goal is to satisfy our customer so in case you don’t receive the package, you should inform us immediately and we will make sure to open an investigation with the shipping carriers and also that you will receive the order on time.
What is BlkNoir Return, Cancelation & Refund Policy?
Once the purchase is made, BlkNoir will accept cancellation and refund within 24 hours with a minimal fee of $5.
How do I track my order?
Once the order is processed, you will receive the tracking details. You can check the tracking of your package through tracking number and in case you are unable to find the number, please feel free to contact us and we will update you as soon as possible.